Frequently Asked Questions
General Questions
Most websites are ready to launch within 2 - 4 weeks, depending on how quickly we receive your information and feedback.
Yes. Just let us know what you’d like changed and we’ll handle it for you.
Absolutely. You’ll see a draft design and have the chance to request revisions before we publish your site.
Yes. Your business name, logo, text, and domain name are always yours. We may ask you to transfer over your domain name to us while you use our services; however, this will always be returned if you choose to step away.
Pricing & Plans
No. Once you start, your rate is locked in for life.
No. Our pricing is flat and transparent - everything your site needs is included.
Yes. Our plans are month-to-month. You stay because you want to, not because of a long contract. However, we do encourage all customers to stay at least six months due to the length of time required to gain traction on search engines.
You keep ownership of your domain name and business materials like logos and text. The site design and code remain with us, but we’ll help transfer your domain or materials.
No. All plans are month-to-month.
Process & Support
There will be a little coordination and collaboration upfront. This is to ensure we both accurately portray your firm as well as properly link your Google Business Profile, Domain, Etc.
We try to make it as easy on you as possible and are always here if you have questions. Once you're setup, we continue to do the necessary work for success in the background and will always be available if you need us.
You’ll always work directly with us - no call centers or ticket systems. Just reach out and we’ll take care of it.
Most small changes are completed within 1 - 2 business days. Larger updates may take longer, but we’ll always keep you informed.
Usually 2 - 4 weeks from the time we receive your questionnaire, depending on the size of the site and your responsiveness.
Yes. We set up and manage Google Business Profile, Google Search Console, Bing Places, and other important tools so your site is ready to be found.
That’s fine. We can connect your existing domain to your new site. Hosting is included in our service, so you won’t need a separate hosting plan.
SEO & Marketing
SEO (Search Engine Optimization) helps your website show up on Google and Bing when people search for your services. We build every site with SEO in mind so it’s designed to rise in the rankings.
Yes. PPC management is a separate service. We’ll create and manage ad campaigns to help bring in new leads faster. Click below to learn more:
Yes. Logo design or refinement is included at no extra charge when you sign up for a website plan.
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