Frequently Asked Questions
From tune-ups to replacements, here’s what to expect, what it costs, and how we work - no jargon, just helpful info.
How do you price repairs?
Free estimates with upfront, itemized pricing before work begins. You approve the plan - no surprises.
Do you service both homes and businesses?
Yes - residential and light commercial across High Point and nearby Triad communities.
Which brands do you work on?
All major brands of AC, heat pumps, furnaces, and mini-splits.
Should I repair or replace?
We’re repair-first when it’s safe, reliable, and cost-effective. Replacement is considered for major failures (e.g., compressor/heat exchanger), frequent breakdowns, or older systems (≈10–15+ yrs) with rising repair costs.
How often should my system be serviced?
Typically twice a year (cooling & heating tune-ups). Change filters every 1–3 months depending on type, pets, and dust.
Don't See Your Question?
You can always reach out. We're happy to answer any question you might have - no pressure, no obligation.